Original Article: Big Rigs Magazine
RGM Maintenance Townsville has been named the 2018 Daimler Truck and Bus Dealer of the Year at a black tie event in Melbourne.
The dealership has played a crucial role in the North Queensland market for Daimler Truck and Bus, setting new standards of customer service in the region.
"Daimler Truck and Bus had a remarkable year across Australia and New Zealand, but it was evident something particularly special was happening up in Townsville and the surrounding area,” said Daimler Truck and Bus Australia Pacific President and CEO, Daniel Whitehead.
"Anyone who deals with RGM Maintenance Townsville would realize they are having a hugely positive impact on the Daimler Truck and Bus network across Australia.”
Mr Whitehead presented the Daimler Truck and Bus Dealer of the Year award to RGM Maintenance Company Directors, Russell Newman and Greg Jackson, who had first aspired to join the Daimler dealership network some 15 years earlier.
Mr Whitehead praised the RGM Maintenance team for its commitment to both the sales and support aspects of the business.
"They are also some of the most passionate and hard-working people, who happen to be some of the nicest people you will ever meet,” he said.
Daimler Truck and Bus brands Mercedes-Benz, Freightliner and Fuso also presented a range of awards at the Docklands event including metro and regional dealers of the year.
Mercedes-Benz presented the Metro Dealer of the Year award to David Reid of Sydney's Stillwell Trucks, while Christchurch's Prestige Commercial Vehicles was announced as the runner up.
The Mercedes-Benz Regional Dealer of the Year was awarded to Dean Mavin of Mavin Truck Centre, Kempsey, while RGM Maintenance Townsville was named the runner-up.
Freightliner presented its 2018 Metro Dealer of the Year award to Greg Gardiner of Daimler Trucks Huntingwood, while Christchurch's Prestige Commercial Vehicles was announced as the runner up.
The Freightliner Regional Dealer of the Year award was presented to Cameron O'Hara of Daimler Trucks Toowoomba, while Daimler Trucks Newcastle took out the runner-up title.
Fuso presented its 2018 Metro Dealer of the Year award to Kirstin Hoskin from Daimler Trucks Somerton and Daimler Trucks Brisbane came in second.
The Fuso Regional Dealer of the Year was presented to Chris Spence from Daimler Trucks Sunshine Coast and Murwillumbah Truck Centre was named runner-up.
All three brands announced a series of individual awards that celebrate all areas of the dealerships, from the sales showroom through to the service areas and parts counters.